Support services
The draft plans clearly explain the support services available during an emergency.
From 5 June to 5 July 2026, we heard from 18 community members through an online survey and one-on-one conversations about the draft Municipal Emergency Management Plan and draft Municipal Recovery Plan.
Your feedback helped us understand what is working well and identify opportunities to strengthen how we prepare for, respond to and recover from emergencies. It will help improve the support and services provided to our community before, during and after an emergency.
We asked for feedback on:
From your feedback, some of the key themes highlighted include:
The draft plans clearly explain the support services available during an emergency.
People agreed it is important for Council to use a range of communication methods to share information during emergencies.
Many respondents felt somewhat confident they would know where to get help and support if an emergency happened.
The feedback shows there is an opportunity to help people feel even more prepared through ongoing community information and education.
Many of the services and supports people identified as important during emergencies are already provided by Council and partner organisations. Suggestions for additional services have been noted and will be considered as part of future emergency planning and improvements.
We will now finalise the Municipal Emergency Management Plan and the Municipal Relief and Recovery Plan and submit them to the Regional Assurance Committee for review. Once approved, the plans will be published on our corporate website. We will continue to strengthen our emergency management capabilities through planning, training and participation in exercises and provide the best possible support to our community before, during and after emergencies.
Banyule can experience a range of emergencies, mostly linked to extreme weather. These include heatwaves, storms, floods and bushfires which are expected to become more frequent and intense. Our area has experienced events like major heatwaves, nearby bushfires and local flooding during storms. Some parts of Banyule, especially near bushland such as Plenty Gorge, have a higher bushfire risk. Flash flooding can also happen quickly during heavy rain, often with little warning. These events can disrupt services, damage infrastructure and affect people’s safety, which is why it’s important for our community to be informed, prepared and connected.
The Municipal Emergency Management Plan explains how Council and other agencies prepare for emergencies.
It also sets out who is responsible for what during each stage of an emergency.
The Municipal Relief and Recovery Plan explains how different organisations work together during and after an emergency.
It also helps guide how people can get support when they need it.
The Municipal Emergency Management Plan explains how Council and other agencies prepare for emergencies.
It also sets out who is responsible for what during each stage of an emergency.
The Municipal Relief and Recovery Plan explains how different organisations work together during and after an emergency. It also helps guide how people can get support when they need it.
The Emergency Management Act 2013 requires the agency in charge of the plan to review and update it at least every three years.
Emergency management is about planning and preparing for emergencies to reduce harm to the community.
Relief is the immediate help given to people during an emergency to meet their basic needs.
Recovery is the process of helping people and communities get back to normal after an emergency.
The plans cover many types of emergencies, including bushfires, grass fires, house fires, floods, earthquakes, extreme weather, and health emergencies like pandemics.
Council helps communities get ready for emergencies by planning and sharing information.
It also runs relief centres, supports people who may need extra help, and leads recovery after an emergency.
View the Emergency Management Victoria - Role Statement for Councils
If you need help during or after an emergency, you can contact Council on 9490 4222. We can connect you with the right services for support.
You can also find information on the Victorian Government website. Other organisations, like the Salvation Army and Red Cross, may be able to help depending on your needs.
You can also visit the Department of Families, Fairness and Housing website for more support.
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Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as traditional custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region’s history.
Our community is made up of diverse cultures, beliefs, abilities, bodies, sexualities, ages and genders. We are committed to access, equity, participation and rights for everyone: principles which empower, foster harmony and increase the wellbeing of an inclusive community.
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