Thank you to everyone who completed the Year 2 (2023) Shaping Banyule Member survey.

In May and June 2023 we asked 1854 Shaping Banyule members about their experience of Council's engagement activities. 226 members completed the survey, a response rate of 12.2%.

Your responses have given us insight into the importance of getting back to you after consultation, and making sure we're clear upfront about the areas of a project you can influence. Next steps are to take action to respond to Year 2 findings and run a Year 3 survey in 2024 to measure if there's been any change.

What we're doing differently

Since the Year 1 survey in May 2022, we've been doing a number of things differently to respond to what you told us.

Year 2 Survey findings

226 Shaping Banyule members completed the Year 2 Survey in May and June 2023.

Of these respondents, 70% said that they had participated in a Council consultation or feedback activity in the previous
12 months. This is an increase from 54% of respondents in 2022.

The Year 2 data also tell us that the frequency of people's participation increased, with 56% of respondents saying
they took part in an activity more than once in the past 12 months, up from 50% in 2022. There was also a slight increase in the number of participants who participated more than once a month, up from 4% to 5%. These data were coupled with a decrease from 37% to 33% in the number of respondents who participated only once in the past 12 months.

Opportunities from the Year 2 data

The Year 2 data point to a number of ways we can strengthen how we do community engagement.

Year 1 Survey findings

What we heard

277 Shaping Banyule members completed the Year 1 Survey. Of these 277 members, 149 (54%) said they participated in a Council consultation or feedback activity in the past 12 months. High level findings can be found below.

Experience of engagement activities

147 members who participated in consultation in the past year rated their experience as:

  • Very good or good - 67%
  • Average - 17%
  • Poor or very poor - 16%

Perceptions of how input/feedback was used

147 members who participated in consultation in the past year rated the level to which they thought their input or feedback was used towards projects as:

  • High or very high degree - 10%
  • Neither a high nor low degree - 18%
  • Low or very low degree - 18%
  • Could not say - 54%

Opportunities from the Year 1 data

The data points to a number of ways to strengthen how we do community engagement. We are considering each of the below opportunities in the engagement we do.